1. Information We Collect

Information You Provide Directly

Contact information (name, email address, phone number)
Property information (address, bedrooms, current rental status)
Messages and inquiry content submitted through our forms
Newsletter subscription preferences
Financial information (for owner payouts, transmitted via secure third-party processors)

Information Collected Automatically

Browser type, operating system, and device information
IP address and approximate location
Pages visited, time on site, and referring URLs (via analytics tools)
Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We use collected information to:

Respond to inquiries and communicate about our services
Evaluate property listings and prepare revenue projections
Manage owner-partner relationships and provide management reports
Send newsletters and marketing communications (with your consent)
Improve our website, tools, and service offerings
Comply with legal obligations including TOT tax reporting
Prevent fraud and protect the security of our platform

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share information with:

Service providers: Companies that help us deliver services (e.g., email platforms like Brevo, analytics, payment processors) under strict confidentiality agreements
Booking platforms: Property details and availability shared with Airbnb, Vrbo, Booking.com as needed to list your property
Legal compliance: When required by law, court order, or to protect rights and safety
Business transfers: In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections

4. Data Retention

We retain your personal information for as long as necessary to provide our services, maintain our records, and comply with legal obligations. Owner-partner records are retained for a minimum of 7 years for tax and financial reporting purposes. You may request deletion of your data at any time (subject to legal retention requirements).

5. Your Rights

Depending on your location (including California residents under CCPA), you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data (where legally permissible)
Opt out of marketing communications at any time
Know whether your data is being sold (it is not)

To exercise these rights, contact us at .

6. Cookies

Our website uses cookies and similar technologies to improve your experience. These include:

Essential cookies: Required for the site to function (form protection, session management)
Analytics cookies: Help us understand site usage and improve performance (e.g., Google Analytics)
Marketing cookies: May be set by third-party platforms you interact with

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

7. Security

We implement industry-standard security measures including HTTPS encryption, secure form transmission, and access controls. No method of internet transmission is 100% secure; we cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

8. Third-Party Links

Our site may contain links to third-party websites (e.g., Airbnb, Vrbo, county permit offices). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we'll update the "Last updated" date at the top. Continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or requests:

Email:
Mail: Tahoe Signature Properties, 12010 Donner Pass Road, Suite 101, Truckee, CA 96161
Phone: (530) 562-4242